Tuesday, January 22, 2019

Four separate sectors in Information technology and beyond

As an application support analyst, one can be quite familiar with the process of level 3 support. For g. Ripley, app. support analyst and systems analyst are my career paths. For the application support personality, one has to work with the cloud sector; business intelligence (BI); customer relationship management (crm); and enterprise resource planning (erp). To achieve maximum results and gain the most knowledge, G. Ripley wants to be an expert in all four sectors. Second, here are the top three companies in the cloud services/software area: 1. Amazon web services (AWS); 2. Microsoft Azure; 3. google cloud platform. Business Intelligence involves getting data through different tools to perform ETL (extract, transform, and load) process. Three well known companies along with their respective products in BI sector are Tableau desktop/online/support; Microsoft PowerBI; and Informatica powercenter. SAP BusinessObjects is another key player in the BI sector. After mastering the cloud and Business Intelligence, the next step includes familiarizing oneself with customer relationship management. Hence, the popular software companies and products are Salesforce enterprise/professional environment; and Microsoft Dynamics CRM. For ERP, the major players are SAP R3; Oracle ERP cloud; and Microsoft Dynamics AX. SAP is an acronym for Systems, Applications and Products. The company is based in Germany, and has one of its corporate headquarters there. While SAP; Microsoft; Oracle; Salesforce; and Google are big software rivals, consumers and companies tend to use their products regardless of the expensive costs. In this penultimate paragraph, there are other products that should be mentioned. One product is Google BigQuery, and it is an data warehouse analytics product in the cloud. When people talk about the cloud, it is a very broad subject. Let's break it down. The cloud will consist of Iaas, Paas, and Saas. Iaas is Infrastructure as a service; Paas is platform as a service; and Saas is software as a service. Lastly, the reader should recognize that there will be a lot of different IT acronyms used in today's tech. jargon. It is not a necessity to know all of them. Yet, it helps to know a majority of them. To survive in application support world, it is best to follow the trends in all of these four sectors in IT. Keep track of what is used, and what you use to support companies on the enterprise and cloud platforms. Goodbye to tech. land. Enjoy the picture above of the different modules of ERP business software. Bus. Intelligence and CRM are in the image, as they fit in the pie nicely.

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